Shipping Policy

Last updated: 04 July 2026

Thank you for shopping with Royalistic Beds. This Shipping Policy explains how we process, prepare and deliver your order.

1. Delivery Area

Royalistic Beds offers delivery across the United Kingdom. Delivery availability may vary depending on your location, product type and courier service coverage.

2. Free UK Delivery

We offer free UK delivery on eligible orders, unless otherwise stated on the product page or at checkout.

Some remote areas, restricted postcodes or special delivery requirements may require an additional delivery charge. Any additional charges will be confirmed before your order is completed where applicable.

3. Order Processing

Once your order is placed, we will begin processing your selected product, including size, fabric, colour, storage option and any custom choices.

Many Royalistic Beds products are handmade or made to order, so processing times may vary depending on the product and current production schedule.

4. Estimated Delivery Times

Delivery times are estimates only and may vary depending on product availability, production time, courier availability and your delivery location.

Handmade and made-to-order beds may take longer than standard in-stock items. We aim to deliver all orders as quickly and safely as possible.

5. Delivery Appointment

Where required, you may be contacted to arrange or confirm a delivery date. Please ensure your contact details are correct at checkout so delivery updates can be provided.

It is your responsibility to be available at the agreed delivery time. If delivery cannot be completed because no one is available, extra delivery charges may apply.

6. Access Requirements

Before placing your order, please ensure your selected product will fit through your property access points, including doorways, staircases, hallways, lifts and room entrances.

Royalistic Beds is not responsible if an item cannot be delivered into your property due to restricted access, incorrect measurements or unsuitable entry space.

7. Failed Delivery

If delivery fails due to incorrect address details, customer unavailability, restricted access or refusal of delivery, additional charges may apply for re-delivery, return or storage.

8. Delays

We work hard to deliver orders within the estimated timeframe, but delays can sometimes happen due to production demand, courier issues, weather, traffic, supplier delays or circumstances outside our control.

Royalistic Beds is not responsible for delays caused by events beyond our reasonable control, but we will do our best to keep you updated where possible.

9. Checking Your Order

Please check your order carefully at the time of delivery. If your item arrives damaged, faulty or incorrect, please report the issue as soon as possible with clear photos and your order details.

We recommend inspecting all items before assembly or use.

10. Damaged or Incorrect Items

If your product arrives damaged, faulty or different from what you ordered, Royalistic Beds will review the issue and may offer a repair, replacement, replacement part, refund or another suitable solution depending on the situation.

11. Assembly

Some products may require assembly. Delivery does not include assembly unless clearly stated at the time of purchase.

Please follow any instructions provided with your product. Incorrect assembly may cause damage and may affect your warranty.

12. Address Changes

Please make sure your delivery address is correct before placing your order.

If you need to change your delivery address after placing an order, contact Royalistic Beds as soon as possible. Address changes may not be possible once the order has been dispatched or scheduled for delivery.

13. Contact

For any questions about shipping or delivery, please contact Royalistic Beds through our website contact page.